Privacy Policy

This website is owned by Vitamart LLC and is managed by the Company in accordance with the provisions of the Personal Data Protection Act and related legislation.

This Policy aims to inform you about the way we process your personal data as an administrator, as well as your rights. Vitamart LLC strives to provide you with accessible and useful information on its website.

The protection of personal data is of the utmost importance to us. Vitamart LLC does not sell your data to other companies or individuals. If we provide your data to third parties, it is our contractors who process the information on our behalf, following our instructions and applying our standard for the protection of your personal data. We strive to be as clear, specific and transparent as possible in the information about the processing of your personal data that we provide to you.

WHAT IS PERSONAL DATA

Personal data is any information related to an identified or identifiable individual (such as email address, name, age, date of birth, telephone, etc.).

Personal data revealing race or ethnic origin, political views, religious or philosophical beliefs or trade union membership and genetic data processing and processing, biometric data to uniquely identify an individual, health or sexual life or sexual orientation of an individual are special category of personal data. Vitamart LLC does not process such information about you.

COLLECTION AND USE OF PERSONAL DATA

Vitamart LLC collects, uses, stores and processes your personal data, which are needed by the Company for the provision of services and goods of Vitamart LLC. Your data is used to manage your account on our website and manage your purchases. They can also be used for statistical purposes of the Group, which are related to improving the quality of our services, as well as marketing activities of Vitamart LLC.

Below are examples of the types of personal information that Vitamart LLC may collect, as well as the ways in which we may use it. You will find detailed information about the different types of data that are collected when you use the relevant service of Vitamart LLC and provide information to the Company.

WHAT PERSONAL INFORMATION WE COLLECT

– When creating an Account, registering on our website, buying a product, concluding a contract – your names; your email address; address for delivery of the goods ordered by you;
– To manage access and identify your account – email address and password;
– Details for payment and protection of your data related to payment – email address, customer number, phone number, invoice address, delivery address, information related to the means of payment, purchase amount and frequency of purchases;
– To issue and process an invoice – your names, invoice address, delivery address, e-mail address, means of payment used, amount of payment and product (s), date of purchase;
– Participation in online research and other marketing activities – various types of information, including but not limited to your name, postal address, telephone number, email address, how you prefer to be contacted and credit card information, history of your purchases and searches;
– To ensure the safety of defective products and related to goods, complaints and appeals – your names, your email address, the products purchased; postal address, information about the complaint / complaint and the affected product / s.

FOR WHAT PURPOSES AND ON WHAT BASIS DO WE USE YOUR PERSONAL INFORMATION

The main activities, goals and grounds that are related to the processing of personal data for Vitamart LLC are:

– Activities for managing our e-shop:
– Data for the purposes of execution of an order / s from the e-shop of Vitamart LLC on the basis of the conclusion of a contract;
– Data on our payment fraud prevention system based on our legitimate interest in protecting the data we control;
– Posting and invoicing of purchases and e-shop based on our legal obligation to do so;

– Activities for managing your account on our website:
– Data related to the management of your access (identification), based on your consent;
– Marketing activities of the Company on the basis of a given consent.

The personal information we collect allows us to keep you informed about our latest products and upcoming events. It also helps us improve our services, content and advertising. In case you do not want to appear in our list of addresses, you can unsubscribe at any time by updating your preferences in the profile and on the website.

We use personal information because it helps us develop, deliver and improve our products, services, content and advertising.

We may periodically use your personal information to send you important messages such as notifications about your purchases and changes to our terms, conditions and policies.

We may also use your personal information for internal purposes such as inspections, data analysis and research to improve the products, services and communication with customers of Vitamart LLC.

If you participate in events, lotteries, contests or promotions, we may use the information you provide to administer these programs.

In addition, your data is processed by Vitamart LLC for the purposes of:

– Establishment of anomalies, complaints related to products of Vitamart LLC, based on the legitimate interest;
– Questions to us related to products based on your consent;
– Organizing sports events and registering for your participation based on your consent.

COOKIES AND OTHER TECHNOLOGIES

WHAT ARE COOKIES?

Cookies are small information files that are stored in your internet browser (data on language used, connection time, web pages visited) or hard disk when visiting the site. We can advise them on your recent visits to improve and facilitate your search. The paragraphs below aim at transparency to give you the necessary and comprehensive information about the cookies that Vitamart LLC uses on its website. We draw your attention to the fact that if you share the use of your device with others, it is possible to change the personalized nature of the action of cookies.

WHAT ARE THE TYPES OF COOKIES USED BY Vitamart LLC?

The website uses cookies to facilitate your navigation. The following cookies are used:

– Cookies necessary for the operation of your search, which allow you to use basic functions such as managing the “shopping cart” and maintain possible identification throughout the search;
– Customizable cookies that allow you to visit the website in a personalized way according to your previous visits, purchases, etc. They allow you to find the offers that suit you best faster;
– Advertising cookies that allow you to receive offers from Vitamart LLC on the websites of external partners.

You can set your internet browser so that it does not save cookies or delete already saved cookies. If you want to take advantage of these features, please contact the manufacturer of your internet browser.

Vitamart LLC is not responsible if the Internet browser you use does not support the functions of control of use, refusal to save or delete saved cookies. If you disable the storage of cookies or delete already saved cookies, depending on their type, it is possible that the site will malfunction.

SOCIAL MEDIA

Your access to social networks such as Facebook, Google, Instagram, Tik Tok and others provides for separate registration and acceptance of the general conditions of these sites. Vitamart LLC is not responsible for the protection of your personal data when accepting these general conditions. Please read the general terms and conditions of these sites in detail.

DISCLOSURE OF YOUR PERSONAL DATA

In certain cases, Vitamart LLC may disclose certain personal information to strategic partners – subcontractors who work with us by providing products and services related to the Company’s activities or assist Vitamart LLC in marketing to customers. Personal information will be shared by us only for the purpose of improving our products, services and advertising; it will not be shared with third parties for their marketing purposes.

Your personal data may be provided to companies in the Group for the purposes of statistics and management of services and the quality of their provision.

For the cases in which Vitamart LLC shares information about you with third parties – suppliers of Vitamart LLC, the Company has mechanisms to ensure that they provide a level of data protection according to the agreed standard. Your data is also considered confidential for our partners.

It may be necessary – by law, in court, in litigation and / or at the request of public and governmental authorities in or outside your country of residence – Vitamart LLC to disclose your personal information. We may also disclose information about you if we find that, for purposes of national security, law enforcement or other matters of public importance, such disclosure is necessary or appropriate.

We may also disclose information about you if we determine that such disclosure is reasonably necessary to enforce our terms and conditions, or to protect our activities or users. In addition, in the event of a reorganization, merger or sale, it is possible to transfer any and all personal information collected to the third party concerned.

THIRD COUNTRY TRANSFER

Vitamart LLC does not transfer your data as a rule. In some cases, it is possible that your data may be transferred to third countries under a contract between Vitamart LLC and a company acting as a contractor for certain services. In these cases, Vitamart LLC guarantees that this transfer will be made in full compliance with legal provisions, therefore, ensuring the level of protection of your data (including but not limited to the conclusion of standard transfer clauses approved by the European Commission). The protection of information remains with your data.